Delivery Information

Cost of delivery

www.bastiengonzalez.com delivers everywhere in the World.

Participation in shipping costs will be requested depending on the weight and destination country.

The cost of shipping corresponds to each sent parcel. An order can’t be associated just with one address. If you would like to send a same parcel to several addresses, you must create an order for each address.

Delivery

We handle and send the orders the working days from Monday to Friday, except holidays .

The orders spent on Saturday and Sundays are handled and sent next Monday.

When your order is prepared and sent, it is delivered by COLISSIMO France or International.

Delivery rates (from Monday to Friday, working days):

Rates are presented for information purposes on a weight basis.

France, Monaco  :

Delivery method: Colissimo

Cost :

WEIGHT (Kg) WEIGHT (Kg) PRICE (€)
COUNTRY OF TO RATE
FRANCE, MONACO 0 0.5 5.00
FRANCE, MONACO 0.5 1.2 6.50
FRANCE, MONACO 1.2 2 9.00
FRANCE, MONACO 2 5 12.50
FRANCE, MONACO 5 10 18.00

Preparation time: 1 day • Transport time: 2 days

Europe (including United Kingdom, Turkey):

Delivery method: Colissimo International

Cost :

WEIGHT (Kg) WEIGHT (Kg) PRICE (€)
COUNTRY OF TO RATE
EUROPE, UK, TURKEY 0 0.5 9.00
EUROPE, UK, TURKEY 0.5 1.2 12.00
EUROPE, UK, TURKEY 1.2 2 14.00
EUROPE, UK, TURKEY 2 5 18.00

Preparation time: 1 day • Transport time: 4 to 10 days

Rest of the world :

Delivery method: Colissimo International

Cost :

WEIGHT (Kg) WEIGHT (Kg) PRICE (€)
COUNTRY OF TO RATE
INTERNATIONAL, DOM + TOM 0 1 12.50
INTERNATIONAL, DOM + TOM 1 2 15.00
INTERNATIONAL, DOM + TOM 2 4 18.00
INTERNATIONAL, DOM + TOM 4 10 20.00

Preparation time: 1 day • Transport time: 4 to 10 days

Free shipping

From 250 € purchase on our website, your shipping is offered in France and the rest of the world. This participation for the freight could be offer if you have a promotional code.

Return Policy

We hope that your order brings you all the satisfaction for which you expect from it, nevertheless if you are not completely satisfied; you can return us to your expenses products unsatisfactory in its original packing, under 14 working days according to the date of reception, according to the regulations on the remote sale. Return them, accompanied with elements appearing on the delivery slip and the invoice to obtain a repayment.

We do not pay off the expenses of delivery safe if there was an error of our part in your order.

We cannot exchange or pay off a product that you bought on a counter “Reverence de Bastien” in department stores or in perfume shops. Every agent “Reverence de Bastien” applies its own return policy.