Delivery Cost
www.reverencedebastien.fr/en delivers worldwide.
Participation in shipping costs will be requested depending on the destination country.
The cost of shipping corresponds to each parcel sent. An order can’t be associated just with one address. If you would like to send a same parcel to several addresses, you must create an order for each address.
Orders for delivery in France will be delivered :
By Colissimo 48H: 8.50€ inc. tax
By Chronopost Point Relais D+1 before 13h: 13€ inc. tax
Orders for delivery to the European Union will be delivered:
Colissimo 48h – 10 days : 18€ inc. tax
Chronopost Express 3 days – 5 days : 28€ T inc. tax TC
Fedex 48h : 40€ inc. tax
Orders for delivery to the rest of the world will be delivered:
Colissimo 5 days – 30 days : 25€
Fedex 48h – 72h : 40€
Orders for delivery to the USA will be delivered by FEDEX within 48h-72h at a charge of 40€.
Delivery
We personally handle and send all orders from Monday to Friday, except on public holidays. Orders received on Saturday and Sunday are handled on the next working day. When your order is prepared and sent, it is delivered by COLISSIMO France or International, CHRONOPOST France or European Union or FEDEX European Union or International.
All orders placed before noon will be dispatched on the same day (Monday to Friday, working days). After noon, the order will be dispatched the following day.
Free Shipping
For all purchases above € 250 on our website, your shipping is offered with compliments, anywhere in the world. This participation for the freight could also be waived if you have an applicable promotional code.
Return Policy
We hope that your order brings you all the satisfaction you expect from it, nevertheless if you are not completely satisfied; you can return unsatisfactory products at your expenses in their original packing, within 14 working days from the date of reception, according to the regulations on the remote sale. Kindly return them along with elements appearing on the delivery slip and the full invoice in order to obtain a reimbursement.
We do not pay off the expenses of delivery if there was an error of our part in your order.
We cannot exchange or pay off a product that was purchased at a “Révérence de Bastien” counter in department stores or perfume shops. Every “Révérence de Bastien” agent applies their own return policy.